Terms & Conditions – Website Use Policy

Last updated on 01.09.2026

Welcome to “www.mysticdust.in” .These terms and conditions govern your use of our website and the services we offer. By accessing or using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

Terms & Conditions at a Glance

By using mysticdust.in or placing an order, you agree to these terms.
These terms govern purchases made directly on mysticdust.in only. Purchases made through Amazon or Flipkart are governed by those platforms' own terms and policies — see below.
Orders, payments, shipping and returns are covered in detail here and in our dedicated Shipping Policy and Returns & Refund Policy.
Use our products as directed — see our Disclaimer for health and usage guidance.
Disputes are governed by Indian law, in the courts of Jaipur, Rajasthan.
Questions or complaints? Contact our Grievance Officer below.

User Accounts

Registration: You must create an account to access certain features of the website. You agree to provide accurate, current, and complete information during the registration process.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Termination: We reserve the right to suspend or terminate your account at our discretion, without prior notice, if we believe you have violated these terms or for any other

Orders and Payments

Product Information: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions or images are accurate, complete, reliable, current, or error-free.
Order Acceptance: Your order constitutes an offer to purchase products from us. We may accept or decline your order at our discretion.
Payment: Payment for prepaid orders (cards, UPI, net banking, wallets) must be made in full at the time of placing your order. Where Cash on Delivery (COD) is available and selected, payment is collected at the time of delivery, subject to any COD charges shown at checkout and on our Shipping Policy.
Prices displayed on the Site are in Indian Rupees (INR) and inclusive of applicable taxes.

Marketplace Purchases

If you purchased a Mystic Dust product through Amazon, Flipkart, or any other third-party marketplace, your purchase, delivery, returns, and refunds are governed by that marketplace's own terms and policies, not by these Terms & Conditions. Please refer to the relevant marketplace for order-related support.

Shipping and Delivery

We will ship products to the address you provide during the ordering process. Delivery times may vary depending on your location and shipping method chosen. For details, please refer Shipping Policy.

Returns and Refunds

Returns, replacements, and refunds for orders placed on mysticdust.in are governed by our Returns & Refund Policy, which sets out the eligible reasons, the request window, and the process. Please refer to that page for full details.

Product Usage and Safety

Product Information: Our products are intended for cosmetic use only. We do not guarantee specific results from the use of our products.
Allergies and Reactions: It is your responsibility to review the ingredients of our products and determine if you have any allergies or sensitivities

User Content

By submitting a product review, photo, or testimonial, you grant Mystic Dust a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content on our website, social media, marketing materials, and marketplace listings, with attribution limited to your name or username unless you agree otherwise. You confirm you have the right to grant this license for any content you submit.

Intellectual Property

Ownership: All content on our website, including text, images, logos, and trademarks, is the property of Mystic Dust, Oriens Health Pvt. Ltd., or its licensors and is protected by copyright and other intellectual property laws.

Privacy Policy

Data Collection: We collect and use personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

Limitation of Liability

In no event shall Mystic Dust, Oriens Health Pvt. Ltd., its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses. Nothing in this clause limits or excludes any liability that cannot be limited or excluded under the Consumer Protection Act, 2019, including liability for personal injury or damage caused by a defective product.

Account Termination

We may suspend or terminate your account, with notice where reasonably possible, if we believe you have violated these terms, engaged in fraudulent activity, or for other legitimate business reasons. Any orders already placed and paid for will be honoured or refunded in full.

Amendments and Updates

We may update these terms from time to time. Material changes will be notified on this page. Changes will not affect orders placed before the update date.

Governing Law and Dispute Resolution

Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of India.
Dispute Resolution: Any dispute arising out of or relating to these terms and conditions shall be resolved exclusively in the courts of Jaipur, Rajasthan.

Severability

Severability: If any provision of these terms and conditions is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Us

If you have questions or concerns about our privacy policy, please contact us at:

Grievance Officer: Raman Bhootna
Time: Mon to Sat (10:00 am to 06:00 pm)

Email: ceo.mysticdust@gmail.com
Address: Mystic Dust Oriens Health Pvt. Ltd.
22-B-13 RHB, Haldighati Marg,
Opp. NRI Colony, Sector-22,
Pratap Nagar, Jaipur, Rajasthan 302033
Phone: +91-6367041784

We will acknowledge your complaint within 48 hours and aim to resolve it within 30 days.